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- Ký hiệu PL/XG: 658.8
Nhan đề: Customer relationship management / Kristin Anderson, Carol Kerr.
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| 001 | 7759 |
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| 002 | 12 |
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| 004 | 71E1273E-C761-4C36-81BC-900F386B2288 |
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| 005 | 201301071414 |
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| 008 | 081223s2013 vm| vie |
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| 009 | 1 0 |
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| 039 | |a20130107141437|bhungbt |
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| 082 | |a658.8 |
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| 100 | |aAnderson, Kristin, 1962- |
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| 245 | |aCustomer relationship management / |cKristin Anderson, Carol Kerr. |
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| 260 | |aNew York : |bMcGraw-Hill, |cc2002. |
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| 300 | |axii, 164 p. : ill. ; 23 cm. |
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| 500 | |aIncludes index. |
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| 650 | |aCustomer relations. |
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| 690 | |aQuản trị markeing |
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| 700 | |aKerr, Carol. |
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| 852 | |aThư viện Đại học Nha Trang |
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| 856 | 1|uhttps://thuvien.ntu.edu.vn/ntukiposdata2/sachdientu/tienganh/600_khoahocungdung_congnghe/650_quanly_dichvuphuthuoc/customer relationship management_kristin anderson/0071379541_thumbimage.jpg |
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| 890 | |a0|b0|c1|d3 |
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