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Nhan đề: CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg
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039 | |a20160628091931|bngavt|y20160628090716|zngavt |
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082 | |a658.8 |
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100 | |aGreenberg, Paul. |
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245 | |aCRM at the speed of light : |bsocial CRM strategies, tools, and techniques for engaging your customers / |cPaul Greenberg |
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260 | |aNew York : |bMcGraw-Hill, |c2010 |
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300 | |a685 p. |
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650 | |aElectronic commerce. |
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650 | |aCustomer relations|xManagement. |
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690 | |aQuản trị quan hệ khách hàng |
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852 | |aThư viện Đại học Nha Trang |
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856 | 1|uhttps://thuvien.ntu.edu.vn/ntukiposdata4/sachdientu/tienganh/600_khoahocungdung_congnghe/650_quanly_dichvuphuthuoc/crmatthespeedoflight _paulgreenberg/0page0001thumbimage.jpg |
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